Last updated: Feb. 9, 2026
Face2Face ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our communication simulation platform.
We may collect personal information that you voluntarily provide, including:
When you access our platform, we may automatically collect:
We use the collected information for:
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information according to the following schedule:
You can customize your data retention preferences in your Privacy Dashboard.
We use the following third-party services that may process your data:
All third-party services we use are GDPR compliant and have signed Data Processing Agreements (DPAs).
Your data may be transferred to and processed in countries outside your country of residence. We ensure that all international transfers comply with GDPR through:
In the event of a data breach that affects your personal information, we will:
Under GDPR and similar data protection laws, you have the following rights:
You can request a copy of all personal information we hold about you. Visit your Privacy Dashboard to download your data.
You can update your personal information at any time through your profile settings.
You can request deletion of your account and all associated data at any time through your Privacy Dashboard. We will process your request within 30 days.
You can export your data in a machine-readable format (JSON). This allows you to transfer your data to another service if desired.
You can object to certain types of data processing, including marketing communications and analytics. Manage these preferences in your Privacy Dashboard.
You can request that we limit how we use your data while we investigate a concern you have.
You can withdraw your consent for data processing at any time. This won't affect the lawfulness of processing before consent was withdrawn.
To exercise any of these rights:
We will respond to your request within one month. If we need more time, we'll let you know.
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our platform. You can control cookie settings through your browser.
Face2Face may be used by individuals of any age with appropriate parental or guardian consent and supervision. If a child under 13 will be using the platform, a parent or guardian must create the account and consent to this Privacy Policy on behalf of the child.
Parents and guardians can review, delete, or request changes to their child's data at any time through the Privacy Dashboard or by contacting us. We encourage parents to monitor their children's use of online services.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
If you have questions about this Privacy Policy, please contact us at:
Email: hello@face2faceslp.com